i-fraud, Nowhere to turn

Nowhere to Turn: Victims Speak Out

The average amount of time it took victims to resolve their cases was nearly 2 years (23 months).

The average total fraudulent charges on new and existing accounts of those surveyed was $18,000.

Victims spent an average of 175 hours and $808 in out-of-pocket costs (not including lawyer's fees) trying to fix their problem.

76% of the respondents who contacted the police found them to be unhelpful;
60% found credit bureaus, banks, and department stores unhelpful.
45% of the reported cases involved the victim's driver's licenses.
15% of the respondents noted that there was a criminal investigation or warrant for their arrest due to their identity theft.

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