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Press Release 1
August 9, 2000
Visa sets net security
measures
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Press Release 2
June
20, 2000
8:39 a.m. EDT (12:39 GMT)
False sense of cyber security
a costly problem for U.S.
Read more..
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"I’M NOT AWARE of
any (prosecutions)", said Mark Batts, the special agent in charge
of the FBI’s Financial Institution Fraud Unit. "That’s not to
say there aren’t any out there, but I think I would know about it if it
had occurred." The issue of international credit card thievery
and fraud burst into the public consciousness in January with news of
a heist of thousands of credit cards from the CD Universe Web site, allegedly
by a teenage hacker from Russia. It continued to make headlines this week
with news that Amazon.com had uncovered a Russia-based plot to defraud
it and other e-merchants out of more than $70,000 worth of merchandise
using stolen credit card information. It has been known for sometime that
organized crime groups and overseas free-lancers were responsible for
some of the credit card fraud aimed at Internet merchants in the United
States. But after more than a dozen interviews with industry insiders
and e-business owners, it is clear that a much larger percentage of the
fraud than previously known originates overseas.
U.S. LAW ENFORCEMENT STYMIED
This new breed of international cyber criminals are aided by the fact
that the address-verification system used by merchants to compare billing
and delivery information in the United States is useless overseas. It
also has emerged that these criminals have thus far proven to be untouchable
by U.S. law enforcement, which is hampered by the patchwork of laws on
white-collar crime in other countries, jurisdictional questions, the indifference
of some governments and the fact that investigation of such crimes is
both time-consuming and expensive.
Internet merchants fight back
Because USA consumers are generally not responsible for the fraudulent
use of their credit cards online — the $50 they can be charged is usually
waived by the issuing bank — and because fraud levels are near historic
lows, banks and credit card companies have downplayed the seriousness
of the problem. But for e-merchants, particularly those who run small
online businesses, these criminals pose a significant threat that could
destroy their business. Batts, who took charge of the FBI’s financial
fraud unit late last year, said to his knowledge all investigative attempts
that have attempted to track the international fraud artists have run
into dead ends. The Secret Service, which bears the primary responsibility
for investigating credit card fraud, did not respond to repeated requests
for an interview on the subject. But when informed that MSNBC intended
to report that no credit card thieves based overseas have been prosecuted,
the agency did not dispute that conclusion. Neither were the The
Justice Department, U.S. credit card companies, banks, credit card processors
or Internet merchants able to identify such a case.
HOW THE CARDS ARE STOLEN
The sophistication the criminals exhibit in harvesting the credit
card information needed for their schemes supports his contention. Betts,
the FBI agent, and other experts say most of the credit card information
used for the fraudulent online purchases apparently is obtained the old-fashioned
way: stolen from mailboxes or “swiped” through a card reader by accomplices
working in restaurants or stores.
The stolen credit card information is then transmitted to the thief or
thieves overseas, who begin their electronic assault on Internet merchants
by charging as much merchandise as they can in as short a time as possible.
In some cases, they will attempt to ship the goods directly to the country
they are operating out of, where the credit card address-verification
system can’t be used because of stringent privacy laws. In other cases,
since many Internet sellers are now leery of shipping expensive merchandise
overseas, they will enlist accomplices in the United States who set up
“drop sites” in vacant homes or rent living quarters under false names.
By the time the e-merchant realizes the purchase was made using stolen
credit cards, the goods — and the crooks — are gone. While anecdotal evidence
suggests online credit card fraud is a growing problem, there’s no way
of telling for sure.
NO TRACKING OF NET FRAUD
Officials at Visa and MasterCard said that they are in the process
of establishing tracking systems for fraud committed over the Internet
and cannot state with certainty what percentage of their overall losses
are attributable to criminals based overseas.
“We don’t have any hard-and-fast numbers that say what the international
vs. the domestic is at this point,” said Vincent DeLuca, vice president
of fraud control at MasterCard International. “It’s only anecdotal from
some of our members and from some of the exchange of information that
goes on with law enforcement, and things we’ve seen in the media and horror
stories we’ve heard from some of our online merchants.”
N Orfei, vice president for electronic commerce and emerging technology
at MasterCard, said that the Internet accounts for between 2 and 2.5 percent
of total credit card transactions. Using the lower figure and applying
it to the bank association’s total fraud losses of $526 million in 1998
yields a loss to online fraud of slightly more than $10.5 million. Visa
USA reported $487 million in fraudulent charges last year, which assuming
a 2 percent rate would be approximately $9.75 million. American Express
and Discover Financial Services do not publicly report fraud rates and
declined to comment on the subject of Internet credit card fraud except
to say that they aggressively attempt to combat it.
SPEED, DISTANCE AND ANONYMITY
“There’s a big difference between brick-and-mortar fraud and Internet
fraud, and that’s the speed of the transaction, the geographical distances
and the anonymity of the buyer,” said Tom Holland, director of fraud detection
and prevention for the Seattle-based e-retailer. Holland, who says that
his staff analyzes “trends and patterns of behavior” in an attempt to
sniff out fraudulent orders, in December pointed the FBI to a Russian
citizen who allegedly was part of an elaborate international fraud scheme.
According to court documents, 22-year-old Roustam Kamilievich Mingazov
was arrested after electronic goods fraudulently purchased from Amazon
were delivered to his apartment in Reno, Nev. The orders were placed
from computers in Cheylabinsk, Russia, using information from 63 different
credit cards, most of which were issued to Americans. Investigators have
not yet determined how the thieves obtained the information, Assistant
U.S. Attorney Steve Schroeder told MSNBC.
While Mingazov faces
up to five years in prison if he is convicted on the federal fraud charges,
the case illustrates the difficulties investigators and prosecutors face
in attempting to get to the masterminds of such a scheme. Mingazov, who
was in the country on a student visa, told investigators that his involvement
was limited to an Internet contact with an individual he knew only as
“Andrei,” who said he could earn extra money by receiving packages that
would be sent to his residence, the documents said.
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